PatientPop SaaS Health Tech Application

Played a foundational role in PatientPop’s growth from early-stage product validation through to merger with Kareo to form Tebra. Worked closely with the founders to define the MVP, shape product-market fit, and build scalable product and design practices. Led cross-functional teams to deliver key digital experiences that drove acquisition, onboarding, and retention, contributing to multiple successful funding rounds.

PatientPop SaaS Health Tech Application

Project Overview

Reloop Consulting significantly contributed to PatientPop’s evolution as a premier healthcare SaaS platform. Our deep involvement spanned from initial concept validation to executing major digital enhancements that streamlined operations and improved patient engagement.

Key Contributions

  • Roadmap Validation: Ensured that development efforts aligned with strategic goals.
  • Value Prioritization: Focused on critical features to maximize impact.
  • Process Optimization & Design: Improved efficiency across operational workflows.
  • Customer Development & Research: Conducted thorough research to align product features with user needs.
  • Concept Prototyping and Usability Testing: Tested and refined product concepts to enhance user experience.
  • User Journey Mapping and Systems Design: Mapped and designed systems to improve user interactions.
  • Cross-Functional Workshops: Facilitated workshops to ensure team alignment.
  • Stakeholder Alignment and Requirement Gathering: Gathered and aligned business requirements across teams.
  • Team Recruitment & Leadership: Led team building and recruitment efforts to strengthen the workforce.
  • UI Design (Low and High Fidelity) and Front-End System Design: Developed and refined the front-end to enhance functionality and aesthetics.

"Reloop are able to synthesise multiple points of view to build truly great outcomes. Their strategic vision and hands-on approach make them a great addition to any project and team."

Jared Jost - CMO

I streamline complexity into clarity with end-to-end digital strategic expertise.
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