Blackpanda

Partnered with Blackpanda to refine their digital solutions, focusing on user interface and experience improvements. Conducted prioritisation workshops, co-managed backlogs, and developed standardised UI components using Figma. Engaged in customer interviews and usability testing to ensure user-centered design, introducing a phased delivery approach for iterative solution validation.

Project Overview

Reloop partnered with Blackpanda, a leading cyber security firm, to enhance their digital solutions — refining the user interface and improving user experience through strategic, iterative development.

Key Highlights

Conducted prioritisation workshops and strategic alignment sessions.
Co-managed the backlog, creating user stories and phases for upcoming work.
Led solution ideation alongside senior stakeholders and the VP of Product.
Developed the first standardised UI using a Figma style guide.
Designed and delivered a range of feature solutions.
Performed customer interviews and usability testing to ensure user-centred design.
Introduced a phased delivery approach for iterative solution validation and enhancement.

"Reloop's ability to think deeply about product positioning and user experience was a real asset, and they played a key role in shaping how we approached digital engagement."

Gene Yu - Founder & CEO

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