Blackpanda

Partnered with Blackpanda to refine their digital solutions, focusing on user interface and experience improvements. Conducted prioritisation workshops, co-managed backlogs, and developed standardised UI components using Figma. Engaged in customer interviews and usability testing to ensure user-centered design, introducing a phased delivery approach for iterative solution validation.

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Project Overview

Reloop Consulting recently partnered with a leading cybersecurity firm to enhance their digital solutions. Our collaborative efforts focused on refining their user interface and improving user experience through strategic and iterative development.
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Key Highlights

Conducted prioritisation workshops and strategic alignment sessions.
Co-managed the backlog and created user stories, phases for upcoming work.
Solution ideation alongside senior stakeholders and VP of Product
Developed the first standardised UI using a Figma styleguide.
Designed and delivered various feature solutions.
Performed customer interviews and usability testing to ensure user-centered design.
Introduced a phased delivery approach for iterative solution validation and enhancement.

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"Reloop's ability to think deeply about product positioning and user experience was a real asset, and they played a key role in shaping how we approached digital engagement."

Gene Yu - Founder & CEO

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